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REPORTING CRIME, NUISANCE AND CODE VIOLATIONS AND GENERAL NEIGHBORHOOD SAFETY ISSUES:

Report any and all suspicious activities and crime in the neighborhood, such as vandalism against vehicles, homes, and businesses, petty theft and people checking to see if cars or doors are locked, to the proper authorities. Reporting problems provides a baseline for measuring improvement (or lack of improvement) and assigning resources. Even calls that do not draw a timely response generate data and data drives resources as well as providing leverage for the neighborhood association to advocate for more resources or policy changes.

ISSUE / ACTION / REPORT:  AGENCY / DEPARTMENT: WEBSITE: CONTACT:
Police / fire / medical emergency https://www.eugene-or.gov/2928/Contact-Us  911
Mental health emergency https://www.oregon.gov/oha/hsd/amh/pages/988.aspx  988 (call or text); chat online at 988lifeline.org 
Police / fire / medical non-emergency / CAHOOTS https://www.eugene-or.gov/2928/Contact-Us 

https://whitebirdclinic.org/cahoots/ 

541-682-5111
Reporting bias / hate crime Oregon Dept. of Justice 

City of Eugene Office of Equity and Community Engagement (OECE) 

https://www.doj.state.or.us/oregon-department-of-justice/civil-rights/bias-and-hate/ 

https://www.eugene-or.gov/529/Hate-and-Bias 

1-844-924-2427
Suspicious or criminal activity (dangerous driver, suspected drug trafficking) to the police Eugene Police tip line report form http://ceapps.eugene-or.gov/epdcoplogic/
Report property crimes, schedule Zoom/phone calls with Community Service Officers (CSOs), and upload photos/videos, all from your phone Eugene Police My PD Connect https://epd.mypdconnect.com 
Illegal camping (in vehicles, along streets, public property, in parks, on private property) City of Eugene https://www.eugene-or.gov/4902/Report-Concerns 
Safety concerns (any type) in Eugene parks (including illegal camping within park properties) Eugene Parks & Open Space ParkWatch report form https://www.eugene-or.gov/2411/Park-Watch—Report-A-Safety-Issue 
Nuisance reporting (noise, sidewalk vegetation) or code violation (illegal backyard camping, trash/junk accumulating on property, illegal structures, illegal backyard burning, etc.) City of Eugene Code Compliance report form https://pdd.eugene-or.gov/CodeCompliance/ComplaintStart 

Check the status of a previously filed complaint: https://pdd.eugene-or.gov/CodeCompliance/ComplaintSearch 

General noise complaints Various https://www.eugene-or.gov/1371/What-if-I-have-complaintsFAQ 
Parking violations, including camping in illegally parked vehicles City of Eugene Parking Services complaint form https://www.eugene-or.gov/2779/Report-a-Vehicle-Camping-or-Parking-Prob parking@eugene-or.gov
Garbage or debris in the public right of way City of Eugene Public Works / Maintenance https://www.eugene-or.gov/FAQ.aspx?QID=443 Public Works Maintenance: (541) 682-4800. For outside normal business hours, please call Eugene Police Non-emergency at (541) 682-5111, or call 9-1-1 if the request is an emergency.
Bike (lane) hazards City of Eugene Public Works https://www.eugene-or.gov/1943/Bike-Hazard 
Illegal backyard burning Lane Regional Air Protection Agency (LRAPA) air quality complaint line (541) 726-1930
Utility (electricity / water) emergency Eugene Water and Electricity Board (EWEB) https://www.eweb.org/outages-and-safety/after-hours-emergency 
Home safety check request while on vacation Eugene Police Dept. (volunteers) https://www.eugene-or.gov/1969/Home-Vacation-Check  Program Manager Harlow Meno, (541)-682-5642
Home safety / crime prevention check Eugene Police Dept. Community Engagement Team https://www.eugene-or.gov/944/Community-Engagement-Team  Steven Chambers, Community Engagement Specialist; E-mail: steven.h.chambers@ci.eugene.or.us; Phone: 541-682-5178
Contact Ward 2 City Councillor regarding neighborhood public safety concerns City of Eugene (CoE) Mayor and City Council https://www.eugene-or.gov/537/Mayor-and-City-Council  Ward 2 City Councillor: Matt Keating; Phone: 541-682-8342; 541-515-3819; E-mail: mkeating@eugene-or.gov
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