REPORTING CRIME, NUISANCE AND CODE VIOLATIONS AND GENERAL NEIGHBORHOOD SAFETY ISSUES:
Report any and all suspicious activities and crime in the neighborhood, such as vandalism against vehicles, homes, and businesses, petty theft and people checking to see if cars or doors are locked, to the proper authorities. Reporting problems provides a baseline for measuring improvement (or lack of improvement) and assigning resources. Even calls that do not draw a timely response generate data and data drives resources as well as providing leverage for the neighborhood association to advocate for more resources or policy changes.
ISSUE / ACTION / REPORT: | AGENCY / DEPARTMENT: | WEBSITE: | CONTACT: |
Police / fire / medical emergency | https://www.eugene-or.gov/2928/Contact-Us | 911 | |
Mental health emergency | https://www.oregon.gov/oha/hsd/amh/pages/988.aspx | 988 (call or text); chat online at 988lifeline.org | |
Police / fire / medical non-emergency / CAHOOTS | https://www.eugene-or.gov/2928/Contact-Us | 541-682-5111 | |
Reporting bias / hate crime | Oregon Dept. of Justice
City of Eugene Office of Equity and Community Engagement (OECE) |
https://www.doj.state.or.us/oregon-department-of-justice/civil-rights/bias-and-hate/ | 1-844-924-2427 |
Suspicious or criminal activity (dangerous driver, suspected drug trafficking) to the police | Eugene Police tip line report form | http://ceapps.eugene-or.gov/epdcoplogic/ | |
Report property crimes, schedule Zoom/phone calls with Community Service Officers (CSOs), and upload photos/videos, all from your phone | Eugene Police My PD Connect | https://epd.mypdconnect.com | |
Illegal camping (in vehicles, along streets, public property, in parks, on private property) | City of Eugene | https://www.eugene-or.gov/4902/Report-Concerns | |
Safety concerns (any type) in Eugene parks (including illegal camping within park properties) | Eugene Parks & Open Space ParkWatch report form | https://www.eugene-or.gov/2411/Park-Watch—Report-A-Safety-Issue | |
Nuisance reporting (noise, sidewalk vegetation) or code violation (illegal backyard camping, trash/junk accumulating on property, illegal structures, illegal backyard burning, etc.) | City of Eugene Code Compliance report form | https://pdd.eugene-or.gov/CodeCompliance/ComplaintStart
Check the status of a previously filed complaint: https://pdd.eugene-or.gov/CodeCompliance/ComplaintSearch |
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General noise complaints | Various | https://www.eugene-or.gov/1371/What-if-I-have-complaintsFAQ | |
Parking violations, including camping in illegally parked vehicles | City of Eugene Parking Services complaint form | https://www.eugene-or.gov/2779/Report-a-Vehicle-Camping-or-Parking-Prob | parking@eugene-or.gov |
Garbage or debris in the public right of way | City of Eugene Public Works / Maintenance | https://www.eugene-or.gov/FAQ.aspx?QID=443 | Public Works Maintenance: (541) 682-4800. For outside normal business hours, please call Eugene Police Non-emergency at (541) 682-5111, or call 9-1-1 if the request is an emergency. |
Bike (lane) hazards | City of Eugene Public Works | https://www.eugene-or.gov/1943/Bike-Hazard | |
Illegal backyard burning | Lane Regional Air Protection Agency (LRAPA) air quality complaint line | (541) 726-1930 | |
Utility (electricity / water) emergency | Eugene Water and Electricity Board (EWEB) | https://www.eweb.org/outages-and-safety/after-hours-emergency | |
Home safety check request while on vacation | Eugene Police Dept. (volunteers) | https://www.eugene-or.gov/1969/Home-Vacation-Check | Program Manager Harlow Meno, (541)-682-5642 |
Home safety / crime prevention check | Eugene Police Dept. Community Engagement Team | https://www.eugene-or.gov/944/Community-Engagement-Team | Steven Chambers, Community Engagement Specialist; E-mail: steven.h.chambers@ci.eugene.or.us; Phone: 541-682-5178 |
Contact Ward 2 City Councillor regarding neighborhood public safety concerns | City of Eugene (CoE) Mayor and City Council | https://www.eugene-or.gov/537/Mayor-and-City-Council | Ward 2 City Councillor: Matt Keating; Phone: 541-682-8342; 541-515-3819; E-mail: mkeating@eugene-or.gov |